Community Notes

Community Notes is a space for community workers, advocates, and changemakers to share insights, tools, and stories from the field. Blending practical tips with reflective learning, it’s designed to support your work, spark new ideas, and strengthen the connections that make community care possible.

Strengths-Based Practice: Starting with What's Strong, Not What's Wrong

Strengths-Based Practice: Starting with What's Strong, Not What's WrongBy: Sarah Smallman Published on: 29/01/2026

Learn how to shift from deficit-based to strengths-based practice in community services. Discover practical tools to identify and build on client strengths, skills, and resources.

Practical Tools & Skills
Strengths-Based Practice: Starting with What's Strong, Not What's Wrong

The Science of Safety: Why Trust Is the Foundation of Effective Service

The Science of Safety: Why Trust Is the Foundation of Effective ServiceBy: Sarah Smallman Published on: 04/11/2025

In community and human services, every meaningful interaction begins with one essential ingredient: safety.

Trauma-Informed PracticePractical Tools & SkillsCommunication & Relationships
The Science of Safety: Why Trust Is the Foundation of Effective Service

Building Safety and Trust in Service Relationships

Building Safety and Trust in Service RelationshipsBy: Sarah Smallman Published on: 03/11/2025

Building safety and trust is the foundation of every helping profession. Explore how trauma-informed, person-centred practice creates emotionally and culturally safe service relationships. Learn practical strategies to build trust, share power, and strengthen connections in your everyday work.

Communication & Relationships
Building Safety and Trust in Service Relationships

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